Yes. When choosing the floating method for engineered wood, it
is critical that the subfloor is flat to within 3/16″ per 10′
radius. The manufacturer will not honor warranty claims for
products damaged due to plank movement or flexing due to
an uneven floor.

Yes you can just nail down.

The primary reasons are: 1) to prevent cupping; and 2) due to the width and length of our boards. Any low spot in the subfloor can cause movement. Gluing down the flooring ensures an installation that’s more quiet and stable.

Standard moldings are made to blend. Upon request, the flooring can be made into (Square Edge) stair nose for a perfect match. Additional lead time for production is required.

This is not recommended. Batch to batch could be slightly different. It is recommended that you order materials for all rooms to ensure visual consistency.

No. Hardwood flooring cannot be installed until after A/C system is operational for livable conditions. Failure to do this can cause cracks in the material due to lack of humidity. See the Installation Guide.

A week prior to flooring installation, the job-site must
maintain a consistent room temperature between 60-80
degrees and relative humidity between 30-50%. This
condition is considered as normal living condition and must
be maintained year-round. Failure to maintain the
temperature and relative humidity requirements voids the
product warranties

We recommend the Bona Hardwood Floor Cleaner. Also See the Maintenance Guide.

You can sand it 3 or 4 times if you choose to. With distressed or wire brush colors, you will likely want to do screening at some point to keep the look, and merely refresh the finish based on traffic and wear — generally after 7-10 years.

All Serendipity flooring can be installed over radiant heat. See the Installation Guide.

Serendipity engineer flooring products are manufactured to the highest quality standards, and comply with the latest CARB (California Air Resources Board) Phase 2 regulations, one of the most strongest industry regulations in the world to limit toxic emissions from composite wood products. If you have a specific chemical allergy, your retailer can provide more detailed information.